FAQ – TC Ellis Boutique
Have questions about shopping at TC Ellis Boutique?
Below you’ll find answers to common questions about shipping, returns, store hours, sizing, and shopping online or in-store at our Lubbock boutique near Texas Tech University.
If you can’t find the answer you're looking for, feel free to contact our team anytime.
General Shopping Questions
What is TC Ellis Boutique?
TC Ellis is a women's fashion boutique located in Lubbock, Texas. The boutique offers trendy clothing, dresses, accessories, shoes, and stylish outfits perfect for everyday wear, Texas Tech game days, sorority events, and special occasions.
Founded by Tahnee Elliott, TC Ellis focuses on hand-selected fashion pieces designed to help women feel confident and stylish.
Where is TC Ellis Boutique located?
TC Ellis Boutique is located at:
2422 Broadway St Suite B
Lubbock, TX 79401
The boutique sits directly across the street from Texas Tech University, making it a popular shopping destination for students and locals.
👉 Visit our Contact Page:
What are the TC Ellis store hours?
Store hours are:
Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 PM – 5:00 PM
Store hours may vary during holidays or special events.
What is the best women’s boutique in Lubbock near Texas Tech?
TC Ellis is one of the most popular women's boutiques in Lubbock, located directly across from Texas Tech University. The boutique is known for trendy dresses, game day outfits, and stylish clothing for students and local shoppers.
Many Texas Tech students visit TC Ellis for game day outfits, brunch dresses, and sorority event styles.
How can I contact TC Ellis Boutique?
If you have questions about an order, sizing, or store availability, you can contact the TC Ellis team.
Phone: (806) 809-4121
Email: cs@tcellis.com
Shipping & Delivery Questions
Does TC Ellis offer free shipping?
Yes. TC Ellis offers free standard shipping on orders over $100 within the continental United States.
How long does shipping take?
Most orders are processed within 1–2 business days.
Standard shipping typically arrives within 2–3 business days after shipment, meaning most customers receive their order within 3–5 business days.
Shipping times may vary during holidays or peak shopping seasons.
Do you offer expedited shipping?
Yes. Expedited shipping options are available.
Orders placed before 2:00 PM CST may ship the same day when expedited shipping is selected. Expedited shipping typically arrives within 1–2 business days.
Do you offer in-store pickup?
Yes. Customers can select in-store pickup at checkout.
Orders are often ready within 30 minutes, allowing you to pick up your items quickly at the boutique.
Returns & Exchanges
What is the TC Ellis return policy?
TC Ellis accepts returns for store credit only.
Items must be returned within 20 days of the original purchase date.
👉 Read the full Return Policy:
What items are eligible for return?
To qualify for a return:
• Items must be unworn and unwashed
• Original tags must still be attached
• The return must be submitted within 20 days of purchase
If these conditions are not met, the return may not be accepted.
Are sale items returnable?
No. Sale items and discounted items are final sale and cannot be returned or exchanged.
Can accessories or shoes be returned?
Accessories and shoes are final sale items and cannot be returned or exchanged.
What happens after I return an item?
Once your return is received and processed, store credit will be issued to your account. You can then use that credit toward another purchase.
Sizing & Product Questions
What sizes does TC Ellis carry?
TC Ellis carries a variety of sizes depending on the brand and style. Most items are available in:
X-Small
Small
Medium
Large
Some items may offer additional sizing depending on the product.
Do TC Ellis clothes run true to size?
Most clothing items run true to size, but sizing may vary by brand or design.
If you’re unsure about sizing, the TC Ellis team is happy to help you before you purchase.
How often does TC Ellis release new arrivals?
TC Ellis regularly releases new arrivals throughout the season, especially during:
Spring fashion season
Summer collections
Texas Tech game day season
Holiday shopping
What type of clothing does TC Ellis sell?
TC Ellis offers a wide range of women's boutique fashion, including:
• Dresses
• Tops
• Denim
• Shoes
• Accessories
• Game day outfits
• Sorority event outfits
• Trendy and boho styles
The boutique is especially popular among Texas Tech students and local shoppers looking for stylish outfits in Lubbock.
Privacy & Security
Does TC Ellis protect my personal information?
Yes. TC Ellis takes customer privacy and security seriously.
Still Have Questions?
If you still have questions about shopping at TC Ellis Boutique, feel free to reach out.
TC Ellis Boutique
2422 Broadway St Suite B
Lubbock, TX 79401
Phone: (806) 809-4121
Email: cs@tcellis.com
Our team is always happy to help you find the perfect outfit.