Terms of service

Scarlet Road Boutique
Last Updated: October 17, 2026

OVERVIEW

Welcome to Scarlet Road Boutique, formerly known as T.C. Elli's Boutique.

This website is operated by Scarlet Road Boutique. Throughout this website, the terms "we," "us," and "our" refer to Scarlet Road Boutique and the legal business entity operating the store.

Scarlet Road Boutique offers this website, including all information, products, tools, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices outlined below.

By visiting our website or purchasing products from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional policies referenced herein.

These Terms apply to all visitors and users of the website, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use our website or purchase products through our online store.

We reserve the right to update or modify these Terms by publishing changes on our website. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Our online store is powered by Shopify Inc., which provides the e-commerce platform through which we offer our products and services.

SECTION 1 — ONLINE STORE TERMS

By using our website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained the necessary consent to allow any minor dependents to use this website under your supervision.

You agree not to use our products or services for unlawful or unauthorized purposes.

You must not violate applicable laws, including intellectual property and copyright laws, while using our website.

You may not transmit viruses, malicious software, or other harmful code through our website.

Violations of these Terms may result in suspension or termination of your access to our services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason, subject to applicable consumer protection and nondiscrimination laws.

You understand that certain information you submit, excluding payment card information, may be transmitted across various networks or adapted to technical requirements necessary for communication between devices and systems.

Payment card information is protected through encryption during transmission by our authorized payment processing providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, services, or website content without our express written permission.

Section headings are included for convenience and do not affect the interpretation of these Terms.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to provide accurate and current information regarding our products, pricing, availability, and services.

However, we cannot guarantee that all website content will always be complete, accurate, or current.

Information provided on our website is intended for general informational purposes.

We reserve the right to modify website content, correct inaccuracies, and update product information without prior notice, except where notification is required by applicable law.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Product prices and availability are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue products, promotions, or website services at any time.

We are not responsible for losses arising solely from changes in product availability or service offerings, except where applicable law provides otherwise.

Changes will not override rights or obligations already established through completed purchases where prohibited by law.

SECTION 5 — PRODUCTS AND SERVICES

Scarlet Road Boutique offers a curated selection of women's clothing, dresses, matching sets, shoes, accessories, and fashion merchandise.

Certain products may be available exclusively through our online store or in limited quantities.

We make reasonable efforts to display product colors, descriptions, images, and sizing information accurately.

However, colors and product appearances may vary depending on individual screen settings, lighting, and device capabilities.

We reserve the right to limit quantities, discontinue merchandise, or restrict sales where legally permitted.

All purchases are subject to our published Return and Exchange Policy.

Eligible returns are issued as store credit only.

Please review our Return and Exchange Policy before purchasing, particularly the requirements for returns, exchanges, discounted merchandise, shoes, and accessories.

SECTION 6 — BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders when necessary, including suspected fraudulent transactions, pricing errors, inventory limitations, or unauthorized resale activity.

If an order is modified or canceled, we may attempt to notify you using the email address, telephone number, or billing information provided during checkout.

You agree to provide accurate and complete purchase, billing, shipping, and account information.

You are responsible for maintaining current contact and payment information so that transactions can be processed and orders fulfilled.

For additional information, please review our Return and Exchange Policy.

SECTION 7 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES

Our website may provide access to third-party applications, integrations, payment providers, or other tools.

These services may be operated by independent companies and may be subject to their own terms and privacy policies.

To the extent permitted by law, we are not responsible for the operation, availability, or performance of third-party services outside our control.

We encourage customers to review the applicable terms before using third-party tools or services.

Future website features and integrations will also be subject to these Terms unless otherwise stated.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites, social media platforms, or services that are not operated by Scarlet Road Boutique.

We do not control these websites and are not responsible for their content, accuracy, security, or privacy practices.

We recommend reviewing the policies of external websites before providing personal information or completing transactions.

SECTION 9 — CUSTOMER COMMENTS, FEEDBACK, AND SUBMISSIONS

We welcome customer feedback, product reviews, suggestions, and other communications.

By submitting content to Scarlet Road Boutique, you grant us a nonexclusive, royalty-free license to use, reproduce, display, and distribute that content for legitimate business purposes, subject to applicable law and any separate agreement.

You represent that content you submit does not violate intellectual property rights, privacy rights, or other legal protections.

You agree not to submit unlawful, defamatory, threatening, abusive, fraudulent, or malicious content.

We reserve the right to review, edit, or remove submissions that violate these Terms or applicable law.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our online store is governed by our Privacy Policy.

We are committed to handling customer information responsibly and transparently.

Please review our Privacy Policy for information about data collection, use, disclosure, retention, and available privacy rights.

For privacy-related questions or requests, contact:

ellory@scarletroadlbk.com

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotional offers

  • Discounts

  • Shipping charges

  • Delivery estimates

  • Product availability

We reserve the right to correct inaccuracies and update information as necessary.

If an error affects an order, we may contact you to discuss available options, including correcting or canceling the order, subject to applicable law.

Nothing in these Terms limits rights customers may have under applicable consumer protection laws.

SECTION 12 — PROHIBITED USES

You agree not to use our website or its content for:

  • Illegal or unauthorized activities

  • Fraudulent transactions or misrepresentation

  • Infringement of intellectual property rights

  • Harassment, threats, abuse, or unlawful discrimination

  • Distribution of viruses, malware, or harmful code

  • Unauthorized collection of personal information

  • Spam, phishing, or deceptive communications

  • Unauthorized scraping, automated access, or interference with website operations

  • Attempts to bypass website security measures

  • Any activity that violates applicable laws or regulations

We reserve the right to restrict or terminate access when these Terms are violated.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We make reasonable efforts to maintain an accessible, secure, and reliable shopping experience.

However, we cannot guarantee uninterrupted website availability or that every technical issue will be immediately resolved.

To the maximum extent permitted by applicable law, our website and related services are provided on an "as is" and "as available" basis, except for warranties expressly provided by Scarlet Road Boutique or required by law.

To the maximum extent permitted by applicable law, Scarlet Road Boutique and its owners, employees, affiliates, service providers, and representatives shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Nothing in this section excludes liability or limits consumer rights where such exclusions or limitations are prohibited by law.

SECTION 14 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Scarlet Road Boutique and its owners, employees, affiliates, agents, contractors, and service providers from third-party claims, damages, liabilities, and reasonable legal expenses arising from your unlawful use of our website, material violation of these Terms, or infringement of third-party rights.

This provision does not apply to the extent a claim results from our own unlawful conduct or where indemnification is prohibited by applicable law.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be limited or removed to the extent necessary.

The remaining provisions will continue in effect to the extent permitted by law.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or Scarlet Road Boutique.

You may discontinue using our website at any time.

We may suspend or terminate access to our services if we reasonably determine that these Terms have been violated.

Termination does not eliminate obligations or liabilities that arose before termination, including outstanding payment obligations or rights established under applicable law.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return and Exchange Policy, and other applicable policies, constitute the agreement governing your use of our website and services.

They supersede previous website terms and communications concerning the same subject matter, except where a separate agreement expressly applies.

Failure to enforce a provision does not constitute a waiver of our right to enforce it later.

SECTION 18 — GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the State of Texas, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Nothing in these Terms deprives consumers of protections that cannot lawfully be waived.

SECTION 19 — CHANGES TO TERMS OF SERVICE

We may revise these Terms periodically to reflect changes in our business, website operations, products, services, or legal obligations.

Updated Terms will be published on our website with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before material changes take effect.

We encourage customers to review these Terms periodically.

SECTION 20 — CONTACT INFORMATION

For questions about these Terms of Service, orders, website policies, or customer service matters, please contact us.

Scarlet Road Boutique
Formerly T.C. Elli's Boutique

2422 Broadway Street, Suite B
Lubbock, TX 79401
United States

Email: ellory@scarletroadlbk.com

Phone: (806) 809-4121

Current Website: https://tcellis.com

New Website: https://scarletroadlbk.com

Thank you for shopping with Scarlet Road Boutique. We appreciate your trust and look forward to helping you discover fashion that makes you feel confident, comfortable, and uniquely you.